![]() ![]() ![]() Please be sure to include your username or account number plus any reference number you've been provided regarding your issue so we can make a note of the test results on your account and provide further assistance. You can use CTRL+V to paste this screenshot directly into an email to send to. Use the Print Screen (PrntScr) key on your keyboard to take a screenshot of the test results. ![]() Once the test results appear relatively stable, hit the Pause button. Allow the test to run for at least a minute.Type internode.on.net or another address you wish to ping/traceroute into the address bar and hit the Start button to begin the test.Hit the + (plus) icon at the top of the page to open a New Trace tab. After running through the installation, launch the application.Visit to download and install the PingPlotter application.Note: These simple tests do not require Standard or Professional subscriptions using the Free version will suffice. If you have an Android OS device, you'll need to run this test using a desktop computer with Windows or macOS. This article will show you how to how to run a ping test and traceroute using PingPlotter 5 Free, a third-party application available on Windows, macOS and iOS. ![]()
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